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For General Inquiries Please Dial: +27 10 100 3000 (Switchboard)



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Mineworkers Provident Fund

    JOHANNESBURG - SOUTH AFRICA
    3rd & 4th Floor | 26 Ameshoff Street
    Braamfontein, 2001
    Tel: +27 (0)10 100-3000
    Fax: +27 (0)86 661 9532
    clientservices@mineworkers.co.za

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COMPLAINTS HANDLING

    Members who are dissatisfied with the way in which their retirement fund benefits are managed are able to lodge a formal complaint to the Fund by writing to the Principal Officer. The Principal Officer may address the complaint immediately or may need to institute an investigation to ascertain the causes that led to the complaint. E-mail: clientservices@mineworkers.co.za
    If your complaint was not resolved to your satisfaction you are welcome to submit your dispute with the PFA at the following address:


    RIVERWALK OFFICE PARK
    41 Matroosberg Road, Ashlea Gardens | P.O. Box 580, Menlyn, 0063
    Tel: 012 346 1738 | Fax: 086 693 7472 | E-mail: enquiries@pfa.org.za

WHISTLE BLOWING



Members and the public in general may anonymously report cases of fraud, criminal activities or corruption by contacting the below tollfree number:




    0800 86 32 65