Feel free to talk to our online representative at any time you please using our Live Chat system on our website or make use of the below instant messaging space.
Please be patient while waiting for response.
For General Inquiries Please Dial: +27 10 100 3000 (Switchboard)
Members who are dissatisfied with the way in which their retirement fund benefits are managed are able to lodge a formal complaint to the Fund by writing to the Principal Officer. The Principal Officer may address the complaint immediately or may need to institute an investigation to ascertain the causes that led to the complaint. E-mail: email@example.com
If your complaint was not resolved to your satisfaction you are welcome to submit your dispute with the PFA at the following address:
Members and the public in general may anonymously report cases of fraud, criminal activities or corruption by contacting the below tollfree number: